Surrey’s 10 Best GP Surgeries According To Patients’ Ratings

The following was written in the Surrey Mirror on 3rd September 2019

Patients across Surrey have rated their doctors’ surgeries in the 2019 GP patient survey. Surrey Live has crunched the data to reveal the top ten practices across the county.

Elizabeth House Medical Practice in Warlingham was once again ranked number one in East Surrey and number two out of 115 practices across Surrey. They were also listed as the 66th best practice in England out of a total of 4982 GP surgeries.

The ranking is based on patients’ responses to seven key areas:

  • How easy it is to get an appointment
  • Whether opening times are convenient
  • Whether people trust their GP
  • Whether their GP listens to them
  • Whether their GP treats them with care and concern
  • Whether receptionists are helpful
  • How patients rate their overall experience

More than 98% of patients reported feeling that they were treated with care and concern by their GP.

Elizabeth House GP partner Dr Howard Cohen said:

“We are delighted. I think it comes down to the fact that we are a medium-sized practice with many doctors and nurses. “We made a decision to invest in the team and have a mixture of skills and enough appointments to meet demands. “It is very rare to see somebody we do not know. That’s the joy of it really. As GPs we are in a privileged position to work with people for long periods of their lives and we get to learn the narratives behind patients. A good GP will treat patients with respect, be interested in who they are seeing and do their best to meet their needs. It is about building mutual respect with patients.”

The top ten surgeries are listed below:

  • New Ottershaw Surgery, Ottershaw
  • Elizabeth House Medical Practice, Warlingham
  • Virginia Water Medical Practice, Virginia Water
  • Witley Surgery, near Goldaming
  • Smallfield Surgery, Smallfield
  • Pirbright Surgery, Pirbright
  • Leith Hill Practice, Capel
  • Ashley Centre Surgery, Epsom
  • Spring Street Surgery, Ewell
  • Fort House Surgery, Walton-On-Thames